Friday, December 14, 2018
'Management course paper\r'
'Roger and Roethlisberger state in their highly acclaimed condition ââ¬Å"Barriers and gateway toàCommunicationââ¬Â that one of the major barriers effecting social communicatingàbetween two human beings is the appraising(prenominal) nature of Human Beings. In a regular interàpersonal communication between two unmarrieds each person tries to appreciate the attitude ofàthe accessory towards oneself. Furtherto a greater extent each party looks for signs of negative wisdomàabout oneself in the eyes of the accomplice at the same time passing negative sound judgement about theàpartner. So essentially an item-by-itemistic analyzes the communication to determine the answers toàfollowing questions;\r\nWhat is his/her attitude towards me?\r\nWhat does he/she intend about me and my opinion and ideas? What do I echo about him/her (What kind of a person is he?)? then in the process of finding answers to these questions population tend to miss out the main àaccuses and the true(p) up meaning of what the partner is trying to as accredited. This situation leads toàmisconstrue and the communication turns into an argument which may come onàmiss into a verbal war.\r\nRoger and Roethlisberger propose that ready audience helps to make the communicationàeffective. Active hearing message that a person must be adapted to understand what exactlyàhis/her partner is trying to formulate? This can be achieved when one understands the emotions andàfeelings of the partner and digs the partnerââ¬â¢s words as the partner perceives them. Thusàin a communication each individual must restate their partners words to their partnersàsatis positionion, this ensures that the person gets the true meaning of his partners statements.\r\nPerceiving the others indite of mind is only execut adequate when one checks his tendency to [1]àevaluate, thus effective auditory modality is not an easy task in fact it is a skill w hich has to beàgradually developed.àRoger and Roethlisberger further propose that when social communication takesàplace at a multitude level it becomes difficult to perceive the opponents frame of mind so victimisation aàmediator who restates the statements of each person or group helps to solve the puzzle.àWhen an individual knows that his statements are being restated to his ecstasy and theàfact that he is being understood mollifies him, he in turn tries to understand what hisàopponent wants to say? And the communication progresses effectively and a solution to theàjob in discussion is easily achieved.\r\nAnswer to straits 2\r\nThe process of diligent listening in an interpersonal communication requires that an individualàempathies with the partner. This is accomplished by perceiving the world as perceived by theàpartner, further involving oneself in the frame of reference of another individual may leadàto unwanted outcomes. The following is a list of unwanted possibilities that may occur ascribable toàextreme empathy.\r\nA person may set down to appreciate others ideas over his own.àHis priorities may be replaced by someone elseââ¬â¢s. An individual may loose his personal identity and his personality may be altered.àHe may be manipulated by the person he is empathizing with or other people may àperceive he is being manipulated or is domesticateing under someoneââ¬â¢s influence.àBecause of these reasons people tend to be hydrophobic of active listening, furthermore activeàlistening is feasible only when both the parties engaging in an interpersonal communicationàare willing to implement the techniques of active listening. In drive only one individualàpractices active listening while the other continues in an argumentative mode then theàindividual who is using active listening may be disapprove in doing so and may resort toàsubscribe an argumentative approach.\r\nThe fear of active listening is more apparent in real life work environment. In an organizationàevery individual is accountable to their immediate boss and is responsible for(p) for their immediateàdependants. The jitney looks at all things from a broader perspective and is responsibleàfor activities of all his orders, thus he has to make sure that the hold out that isàdelegated to him synchronizes closely with other organizational function in the process ofàachieving the organizational objective. A subordinate on the other hand works on a narroweràperspective and is only responsible for the production line allotted to him or the team to which heàbelongs, so a subordinate is only concerned with the job that he faces in the process ofàaccomplishing his task.\r\nIn an interpersonal communication between the conductor and a subordinate the directoràstands the risk of loosing his priorities if he applies active listening. allow us consider a factualàcase w here a group of laborers present their problems to a manager who is genuinelyàconcerned about his subordinates as well as the company as a whole. If the manager getsàtotally convoluted in his perception of the subordinates frame of reference then he looses hisàperspective and begins to evaluate the situation from a narrower perspective in doing so heàforgets to analyze the situation from the organizational point of view and rather takes worksàon the problem at a personal level.\r\nThus active listening is best practiced when the manager is able of using the techniqueàwithout getting deeply involved in subordinateââ¬â¢s frame of reference. Managers whoàsuccessfully employ active listening are able to make their subordinates feel good and thisàalso helps in motivating the subordinates, furthermore managers who practice active listeningàare capable of gaining their subordinates trust and respect. (Roger & Roethlisberger)\r\n[1] Roger and Roethlisberg er (Barriers and Gateway to communication 1991)\r\n \r\n'
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